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Sales Training Open Courses in the UK

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We run the following open courses at venues across the UK.

Remember, if you have 4 or more delgates it may be easier and cheaper if we came to your premises. Contact us for more details.

Sales Training Open Courses

Click on the course title for more information. A new window will open displaying that course's specific page on our main website, from which you can see the currently scheduled dates, the price, plus online booking!

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Selling Skills I - An introduction to selling
This course is aimed specifically at individuals who have little or no experience of selling, or those who may currently work in the field of sales but have never had any formal training. Split into two modules, the first covers the theoretical side of successful selling, whilst the second module concentrates on practical skills.

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Selling Skills II - Advanced Selling
This course is designed for field-based salespeople who have had at least 12 months of 'on-the-road' sales experience. It is particularly useful for those who have not had any sales training for a while and who wish to sharpen up and refresh their selling techniques and methods for today's seeling environment.

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Advanced Sales Presenting
Sometimes being the best salesperson is not enough without the ability to effectively make presentations which persuade the potential customer that they should choose your product. If a decision maker is not totally convinced, it is likely that they will not favour your business with their custom, which could have a severe impact on your profit figures. This course will give your sales force the skills they need to make winning presentations to land that big order. This is an interactive course. Delegate numbers will be restricted to 4 people on open courses, and delegates should be willing to give video-recorded presentations as part of the course.

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Telephone Selling
This course will equip new and existing salespeople with the skills and techniques that are vital in order to secure new orders over the telephone. Split over three modules, the course delves deep into the world of telesales, covering theoretical, psychological and practical aspects of telephone selling (click the link below to see what each module covers in more detail).

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Making Quality Telephone Appointments
Anyone who uses the telephone to secure sales appointments for themselves or for the firm's sales force will benefit from this course, which deals with securing quality appointments with both new and existing customers over the telephone.

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Key Sales Account Development
This two day course will benefit those in the firm responsible for obtaining or managing key customer accounts.

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Effective Sales Negotiation Skills
In today's business environment, particularly where large amounts of money are involved,  it is rare that sales will take place without some interaction and dialogue between customer and seller. Therefore, it is imperative that sales staff who deal with customers are suitably trained in what to say and do, otherwise they could jeopardise the entire sale. They also need to be able to negotiate and persuade the client that they should buy. This practical two day workshop is suitable for all, both those new to sales negotiating or those wishing to sharpen their existing techniques. Anyone involved in negotiations with customers (both internal and external), buyers and complainants will benefit from this course.

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Selling Through Support Staff
Many people forget that not all those willing to buy your firm's products will come through the sales staff. For example, if someone rings and gets through to one of your administrators with a question, that administrator may be able to sell them a product that they would not have bought if the administrator had simply answered their question then let them go. At the end of the day, the more people you have actively promoting your product the better! This course will benefit any employee with direct customer contact, whether on the telephone or face-to-face. This includes administrators, accounts staff, technical support, delivery people etc.

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Managing a Sales Team
From armies to football teams, no matter how skilled the individuals, if they have weak and inefficient leadership then they will struggle. The same is 100% true for sales teams. Without focus and clear direction their efforts will be nowhere near as effective as they could be. This is where the sales manager comes in. This course explores the role of the sales manager and the necessary actions required to build, develop and control a motivated sales team which achieves targets and makes a positive contribution to sales and the firm's bottom line. 

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For further details about how we can help your business with its sales training needs, contact one of our specialist sales training advisers:
Telephone: 0115 984 9940
Fax: 0115 921 5352
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