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Sales Training Open Courses in the UK

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We run the following open sales training courses at venues across the UK.

Remember, if you have 4 or more delgates it may be easier and cheaper if we came to your premises. Contact us for more details.

All of our sales training courses can be tailored to suit your particular business and industry. For more details, see our section on bespoke sales training.

Sales Training Open Courses

Selling Skills One - Introduction to Selling >> click for detailsWho will benefit: The Selling Skills 1 course is ideal for those who are new to the sales function, and also for those who have a small amount of experience in selling but have had little or no formal training.
Selling Skills Two - Advanced Selling >> click for detailsWho will benefit: For those salespeople with at least 12 months' selling experience, the Selling Skills 2 training course is designed to sharpen the sales techniques of those attending as well as introducing new tips and ideas for obtaining and closing the deal.
Effective Negotiation Skills >> click for detailsWho will benefit: Suitable for those new to negotiating as well as those with some experience who wish to refresh and increase their existing knowledge and techniques, the Effecting Negotiation Skills course is a practical 2-day workshop aimed at those involved in negotiations with both internal and external customers, as well as complainants.
Telephone Techniques >> click for detailsWho will benefit: All staff who communicate with customers and colleagues by telephone.
Dealing with Complaints and Aggression >> click for detailsWho will benefit: Those who deal with ‘difficult’ people on a ‘face-to-face’ basis or by telephone.
Advanced Sales Presenting >> click for detailsWho will benefit: Experienced sales professionals who are expert at selling but who need to be able to present and pitch for business at high skill levels in order to land major accounts. Delegate numbers will be restricted to 4 people. Delegates should be willing and prepared to give video-recorded presentations as part of the course.
Key Account Development >> click for detailsWho will benefit: The experienced salesperson or sales manager who is responsible for gaining or managing existing key accounts.
Managing a Sales Team >> click for detailsWho will benefit: This course is designed for individuals who are, or will be responsible for, managing a sales team, either office or field based. This course examines the role of the Sales Manager and the actions required to build, develop and control a motivated and target-achieving sales team.
Making Quality Telephone Appointments >> click for detailsWho will benefit: Anyone who needs to secure quality appointments by telephone with new or existing customers. This course is suitable for sales people making appointments for themselves and those who are making appointments on behalf of the external sales force.
Telephone Selling >> click for detailsWho will benefit: Existing and new telephone sales staff who are actively pursuing sales or dealing with incoming orders over the telephone.
Selling Through Support Staff >> click for detailsWho will benefit: Any person with direct customer contact either face-to-face or on the telephone, including accounts staff, service engineers, customer service staff, designers and planners, technical support staff, drivers and warehouse staff.

For further details about how we can help your business with its sales training needs, contact one of our specialist sales training advisers at our Associated Training offices on:
Telephone: 0115 984 9940
Fax: 0115 921 5352
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